Electric Guitars - Customer reviews - Steinberger Synapse SS-2F Guitar with Gigbag, Antique White

Manufacturer: Epiphone

List Price: $1,332.00
Our Price: $799.00
You Save: $533 (40%)
Refurbished Price:
Used Price: $625.00

Average Customer Rating: -

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Name: B. Scalise
Location: West Covina, CA USA
Date: 2009-06-14
Customer Rating: -

Summary: Cool Idea - Bad Execution
Comment: I've always liked the efficiency of the minimalist Steinberger. I mean, why have more guitar than you need? The day I got my Steinberger Synapse it already had problems. An annoying buzz from deep in the guitar. I contacted Gibson who referred me to one of their local warranty luthiers. He removed the buzz after a week in the shop. Since there's so little to the guitar, I wondered how they could miss something so fundamental. I wanted to go a guage lighter on the strings. Double-ball end are hard to come by, so I loaded regular single-ball end into the guitar. The hex screws that were supposed to hold the strings didn't. The head-end has a design flaw so that any string under a certain gauge will wiggle right out of the clamp that is supposed to hold the string. The last straw came when I went to adjust the action and intonation. There is a hex bolt that keeps the bridge pieces from flopping around. I needed to loosen that to do anything that moves the bridge, like adjusting action and intonation. The problem is, the hex screw was half-way underwater, that is the head of it was so low perpendicular to the body of the guitar, that in order to insert a hex wrench you would need to drill a divot into the guitar body to insert the wrench. I can only assume this is problem of execution, because the instruction manual pictures show the screw head above the guitar body. Now I have to pack up a a brand new guitar for RMA at Gibson. Who knows what I'll get back. Support from Gibson has been slow. I don't think they care too much about their Steinberger brand. Now that I know how poor their execution is on making a guitar, there is no way I would buy a Les Paul.